888starz KYC Policy | Know Your Customer Rules

1. What is the know your customer policy? It is a very simple process of verifying your identity so that we can process your winnings. Under the bookmaker’s regulations, all customers must provide valid identification, when the bookmaker requests it, before winnings are paid.
   Any of the following documents is accepted:
   National identity card
   Driving licence
   International passport
   The document must contain a photograph, must clearly show your full name and date of birth, and must carry a valid expiry date. Please note that if your identity card has an expiry date on the back, that must also be scanned and sent to us.
   Our support team will review your details within a few hours and will respond once your details have been updated. You will also be notified if further information is needed from you.

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1. Privacy policy. Bittech B.V. (“Bittech B.V.”, “the bookmaker”, “we”) values your personal data and we are committed to protecting your privacy every time you deal with us. Please read this notice to understand our policies, processes and procedures relating to the processing of your personal data.
   In this notice we explain how your personal data is collected, used, managed and transferred by Bittech B.V. We also explain how you can update your personal data with us and exercise your rights in relation to the personal data provided to us.
2. The personal data we collect. We collect the personal data you provide to us, for example when you create an account with us, request further information about our product, complete a form, apply for a job through our website or subscribe to newsletters on our site.
   We may also collect certain technical information automatically when you visit our website, such as your internet protocol (IP) address and information about your visit, such as the pages you viewed. This information helps us understand customer interests and improve our website. When you visit our site, the pages you browse and a short text file called a cookie are downloaded to your computer. By visiting and using our website, you consent to our use of cookies in accordance with the bookmaker’s policies.
3. What do we use your personal data for? We may process your personal data to communicate with you (including sending you marketing or promotional material), to provide you with more information about our products and how we can serve you better, to respond to your purchase requests or orders, to process your application to work with the bookmaker or to fulfil our contractual obligations to you. We may also process your personal data to comply with the provisions of applicable law.
4. What constitutes your consent? Where the processing of personal data is based on consent, we must obtain the necessary consent when collecting the personal data. In this respect, you consent to the processing of your personal data when you access our platforms or use our services, content, features, technologies or functions offered on our website or other digital platforms. You can withdraw your consent at any time, but this withdrawal will not affect the lawfulness of processing based on consent given before the withdrawal.
5. Who do we share your personal data with? We respect your privacy and limit the disclosure of your personal data to third parties. We do not sell, give or trade any personal data we obtain from you to any third party for data mining or marketing purposes. However, we may share your personal data with service providers we engage to provide services to the bookmaker, subject to appropriate security and data protection standards. We may also share your information where there is a legal or regulatory obligation to disclose such personal data in accordance with the provisions of applicable law.
6. Security and retention of your personal data. Your personal data remains confidential and we strive to keep it secure, including by restricting access to your personal data with us on a need-to-know basis. We require our staff and any third parties carrying out any work on our behalf to comply with appropriate security standards to protect your personal data.
   We take appropriate measures to ensure your personal data is processed only for the minimum period necessary in accordance with the purposes set out in this notice or as required by applicable law, until such time as the data is no longer required or useful. Once your personal data is no longer needed, we dispose of it in a safe and secure manner.
7. Your rights. The bookmaker collects personal data only for the purposes set out in this policy, and this information cannot be reused for another purpose incompatible with the original one.
   You can exercise the following rights in relation to your personal data with the bookmaker: request and access the personal data collected and stored by the bookmaker.
   • Withdraw consent at any time. For example, you can withdraw your consent to receive our marketing or promotional materials or unsubscribe from our newsletters;
   • Object to automated decision-making;
   • Request the correction and amendment of the personal data held by the bookmaker; request the deletion of your personal data;
   • Be informed and give your consent before personal data is processed for purposes other than those for which it was collected;
   • Request that the bookmaker restrict the processing of your personal data; request information regarding any specific processing of your personal data.
8. Changes to our privacy notice. Because of continual changes in technology and regulatory requirements, we may need to change our privacy policies or update this notice from time to time. You will always be able to find the most recent version of our updated privacy policy on this site.
9. Contact. If you would like more information about this notice or to contact our data protection officers, you can reach us at Bittech B.V. (the bookmaker), Fransche Bloemweg 4, Willemstad, Curacao, or by email at [email protected]
10. Use of personal data
    In accordance with the requirements of applicable law, when accessing the account under this agreement the customer authorises the bookmaker and gives consent to:
    • the bookmaker processing the personal data specified by the customer at the time of registration, as well as data subsequently provided by the customer at the bookmaker’s request to check compliance with the bookmaker’s internal requirements, provided that it is processed by an authorised person who undertakes to keep that information confidential;
    • the bookmaker carrying out any actions (operations) using their personal data, including collecting, classifying, aggregating, storing, updating, amending, using, de-identifying, blocking, destroying and transferring it across borders, including by automated means;
    • the bookmaker processing their personal data by entering it into an electronic database, lists (registers) and reporting forms.
      Personal data is processed by the bookmaker in accordance with the requirements of current legislation using the following principal methods (but not limited to): storage, recording on digital media and storage media, repositories, marking.
      The rights referred to in clause 7.1 of these regulations must be granted by the customer to the bookmaker until the expiry date of the relevant information or documents containing the information above, as determined in accordance with applicable law, and if they are revoked, the bookmaker and/or third parties must cease processing the customer’s personal data and it must be disposed of if the agreement is terminated no later than one year from the date the agreement is determined.
      The rights referred to in clause 7.1 of these regulations must be granted by the customer to the bookmaker for the purpose of implementing the requirements of applicable law, for the purposes of the customer concluding any agreements with the bookmaker and performing them in future, as well as for the purpose of the bookmaker taking decisions or carrying out other activities that have legal consequences in relation to the customer, and for the purpose of providing the customer with information about the services offered by the bookmaker, and these rights apply to personal data.